Voice Is (A) Best Practice
Josef is a Composition and Technical Writing Instructor at Montana State University and occasional IT support stringer. He’s collaborated on numerous web properties, most recently the Transom Online Workshop and the AIRMedia redesign. Lately, he’s been advising and teaching composition online for MSU.
Establishing a consistent, engaging – yet concise – tone and style is not solely the purview of “literature.” Professional and technical communication needs these just as much to be human, humane, and above all suited for the situation at hand.